Order Processing

All orders are processed within 1-3 business days after payment confirmation. During peak periods (holidays, sales), processing may take up to 5 business days. You’ll receive email confirmations when your order is processed and shipped.

Shipping & Delivery

Fulfillment: Orders ship from our US or international warehouses based on inventory and your location.

Carriers: We use FedEx, DHL, UPS, USPS, EMS, and other trusted carriers.

Delivery Times:

• Domestic (US): 7-12 business days
• International: 14-21 business days
• Express options available for faster delivery

Tracking: You’ll receive a tracking number and website link once your order ships.

Shipping Costs

Shipping fees are calculated at checkout based on your location, package size, and selected shipping method. All costs are displayed before you complete your order.

International Orders

We handle all customs duties and taxes – you won’t pay additional fees upon delivery. Some locations may have shipping restrictions due to local regulations.

Potential Delays

Delivery may be affected by customs processing, weather, holidays, or carrier issues. We’ll notify you immediately of any delays and provide updated delivery estimates.

Customer Support

Having shipping issues? Contact our support team:

• Email: [email protected]

We respond within 24 hours and resolve most issues within 48 hours.

Our Promise

We’re committed to getting your order to you safely and on time. Thank you for choosing us!